Security at Jibility

Application & data security

Jibility is a cloud-native and serverless application hosted in Amazon’s secured data centers.

It is built on Amazon Web Service (AWS) managed services technology.

Amazon’s data center operations are accredited under:

— ISO 27001
 — SOC 1, SOC 2 and SOC 3 / SSAE 16/ISAE 3402
 — PCI DSS Level 1

Find additional information on AWS compliance here.
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Data encryption at-rest and transmission

Jibility encrypts its data on transit and at rest. On transit Jibility supports industry standard Transport Layer Security (TLS) via AWS (TLSv1.2_2021). At rest AWS supports AES-256.

Password security

Jibility utilizes AWS for user identity management. AWS supports one way hashing of the user’s password so that the original password is never stored or accessible.

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Enterprise security

Our enterprise plans support additional security features, including:

• Single sign-on (SAML)
• Option to host data in Europe or US instead of the default (Australia)
• Separate customer environment with a dedicated URL

Payment details

Jibility does not store the customer’s credit card details. Credit card payments are made through our PCI-compliant partners Chargebee and Braintree.

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Availability

Jibility provides an up-time of 99.9% or better, based on the AWS managed services utilized.

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Security assessment

Jibility undertakes annual independent security risk assessments with TrustWave, an expert in cybersecurity.